Carter Gown

We want to make sure your time spent on our site is as smooth and simple as possible. Below you’ll find answers to some of our frequently asked questions. If you don’t see your question answered here, please contact us or email us at hi@shop-confete.com.

Orders and Payment

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept VISA, Discover, Mastercard, American Express, PayPal, Google Pay, and Apple Pay. Prices are listed in U.S. dollars. Please note that orders cannot be canceled or altered after they are placed as payment is processed automatically.

HOW CAN I TRACK MY ORDER?

Once you place your order, you will receive a confirmation email sent to the email address associated with your order. Orders generally take 2–4 business days for processing and shipping. Once your order has been shipped, you’ll receive a tracking number through the email provided at checkout. Create a Confête account to keep track of the status of your orders easily.

HOW DO I CANCEL OR CHANGE MY ORDER?

We want to make sure we get your order out to you as quickly as possible. For this reason, once the order is placed, it cannot be changed.

CAN I USE MORE THAN ONE DISCOUNT CODE IN MY ORDER?

You can use only one discount code per order.

Sizing

WHAT SIZE SHOULD I ORDER?

Our styles fit according to established U.S. standards for fit and sizing, but of course, every piece is unique as we carry many different brands.

Please check out our sizing tips on every product page for more detailed help on an item or email a stylist at hi@shop-confete.com for more information on how a particular item fits.

Shipping & Returns

More information on our shipping, returns and exchange policy here.

Partnerships

We sure do! We love to collaborate with like-minded party people. Email us at hi@shop-confete.com.

Have Other Questions?

The Confête team is always here to help. Get in touch with our customer service team by visiting our contact page.